At the moment, we don’t Possess a different software package for Apple buyers. On the other hand, our cellular version can fulfill all your preferences. It operates smoothly on iPhones and iPads.
To Sign off, click the disclosure triangle close to your name and choose Logout. You can be returned into the Harmony login site.
All KB posts (including tech-only articles or blog posts) are sent to the OpenAI API so that we are able to utilize it to generate responses.
Once the new app Edition is out there, you’ll receive a notification. In this instance, you will need to delete the program and reinstall the application making use of our guidebook above. Right after updating, You will need to log in all over again to obtain use of all the new functions.
Welcome to some walkthrough of Jitbit Helpdesk's newest AI features! Our new suite of tools is in this article to amp up your guidance match, producing interactions smoother and even more productive. Dive in to discover what is new And just how it may possibly be just right for you in real-world eventualities.
Initial off, change the ChatGPT integration on. It really is set to opt-in by default since your facts will probably be sent for the OpenAI API. Look into their privateness coverage in case you are fearful.
The vast majority of features explained higher than do the job noticeably better Should you have a Expertise Foundation. But what for anyone who is just beginning and all you have got are solved assistance tickets? Drop by any one of these and ask GPT to produce an article to suit your needs. Create your KB with time with small effort!
Here is the login website page for registered helpdesk customers to enter their username and password in order to check in towards the Jitbit ticketing procedure.
Hosted or self-hosted - many our customers pick the "SaaS" version, but numerous IT departments want obtaining an "on-premises" jita bet version operating on their own servers.
You can manually log out of your Harmony Portal. If you do not Log off, the Harmony Portal will routinely log you out just after 4 hours of inactivity. The 4 hours of inactivity is based within the consumer information stored with your browser's local storage.
Electronic mail integration - immediately turns e-mail into support desk tickets, and sends out automatic electronic mail notifications to equally users and aid engineers.
Your E-mail (User Name) is the email deal with that you utilized to sign up your Harmony account and cannot be transformed as a result of this part.
Besides, we adhere to encryption protocols. Our System is run by SSL encryption. It helps prevent hacking and really helps to safeguard private information from 3rd get-togethers.
Notice that In case you are logging in just after becoming quickly logged out due to inactivity, you may be returned to a similar display and Group you were being accessing if you were logged out. For those who experienced switched organizations right after logging in, this may be distinctive from your default Group.