Link techniques, automate workflows and make new programs — all in just one very low-code integration System.
Bought a ticket a few login glitch? The brand new "advised posts" module promptly factors you or your client to the KB write-up that sorts it out. No additional digging by way of a mountain of content articles.
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Jitbit Helpdesk features an integrated concept board For each and every ticket. Listed here shoppers and technicians can submit updates and connect with each other via e-mail or the online app privately or publicly.
You can also add tags to your tickets, using tags in addition to categories to great tune your layout more. A ticket may even have various tags assigned to it. A superb illustration can be a "element ask for" tag to simply come across all the continued attribute requests.
Typed a reply within a hurry? This attribute tidies up your reaction, ensuring that it's grammatically tidy and nicely phrased. It’s like getting a buddy double-checking your texts.
Most of the attributes described earlier mentioned work significantly far better Should you have a Understanding Base. But what when you are just starting out and all you may have are solved guidance tickets? Head to any one of these and talk to GPT to deliver an short article for you personally. Develop your KB as time passes with nominal hard work!
It can help you watch your client support mailbox and easily get, keep track of, manage, and resolve incoming requests from the buyers and workforce.
As your SaaS application balloons in size and complexity, you might be smacked ideal during the facial area with what I connect with "The SaaS Paradox" - where by ninety% of the perform, blood, sweat, and tears grow to be absolutely invisible to the customers. Let us stop working this thankless iceberg of hard work:
Our app was developed with all of the important options. We labored on the UI, recreation selection, bonuses, along with other factors to collect the next Positive aspects:
Our Stories allow it to be easy to keep watch over your IT-team effectiveness. Jitbit contains a list of constructed-in studies that gives you the insight you might want to create and boost your customer care. Along with the "tailor made report" tool that lets you speedily build your own private reviews.
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When you were being logged in jitabet login using every other browser programs or browser modes, you might be routinely logged out. Enter The brand new password to log back again in.